Cannot Access Login Page
1. Verify Login URL
2. Verify Internet Connectivity
If login URL is correct, then test general connectivity to other websites.
Ensure that you try a web page that you would not normally visit such as http://www.disney.com
3. Verify PC functionality
Try login from another device such as a PC, mobile or tablet.
4. Verify if ClickPOS is down
In the event the URL is correct, Internet is definitely connected and you cannot access from another device..
Contact ClickPOS support immediately on 03 90925300 (option 2)
NOTE: This is an extremely rare case
1. Error message - The Company login details entered are invalid
Verify credentials (Usernames/Passwords)
Note: Passwords are case sensitive!
Contact ClickPOS support requesting a password reset - firstname.lastname@example.org
2. Error Message - An unexpected Error has occurred
Follow instructions contained here In the event you receive this message