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Invoice Adjustments (Integrated EFTPOS)

Overview

 

This is how you would perform an invoice adjustment if you have integrated EFTPOS. You would need to make an adjustment when a customer has paid via integrated EFTPOS however the staff member has input the value incorrectly in ClickPOS.

 

eg.  A product has sale price of $10, however staff member accidentally charged customer 10 cents. Due to customer paying via integrated EFTPOS an adjustment needs to be made.

 

Step 1

First you need to create an Adjustment payment button. To do this proceed to Maintain > System Admin > Payment Type

 Step 2

In Add Payment screen, fill in highlighted fields below. Below screenshot is an example 

 Now you have successfully created your Adjustment button :)

 

Let's put it into practice using the above example

To make an adjustment you would search old sale via invoice number, there should still be $9.90 owing on the invoice. You would tender this with the Adjustment button.

 

 

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